Support & Help Center
If you have any questions, found a bug, or want to request the deletion of your account, get in touch with us. We usually reply within a few days.
dpo@bayernmonaco.itHow do I create an account?
Tap "Sign up here" on the login screen, choose a username (3–20 characters), a password (8–20 characters), select your country, and accept the Privacy Policy.
I forgot my password. What can I do?
Contact us at the email above and we'll help you recover access to your account.
How does scoring work?
Each game has 10 questions with a 15-second timer. You earn a base score for each correct answer, a time bonus for answering quickly, and a difficulty multiplier for older or harder matches.
Why can I only play a limited number of games per day?
To keep the monthly leaderboard fair for everyone, each player has a set number of games per day. Your remaining games are shown on the home screen.
Are all players on the leaderboard real?
The monthly leaderboard may include simulated players to keep the competition lively and dynamic, especially during quieter periods or while the community is still growing. Your own score and ranking always reflect your real results.
How can I delete my account and data?
Send us an email at the address above requesting deletion. We will remove your account and all associated data, in line with our Privacy Policy.
Read how we handle your data in our Privacy Policy.